Privacy Policy

Terms & Conditions

Terms & Conditions

Terms & Conditions

Introduction


Pharma Consultants Ltd collects and processes personal data relating to business partners, prospective partners, and employees in order to manage professional relationships and operate effectively.


We are committed to transparency in how personal data is collected, used, and protected, and to complying with all applicable data protection laws.


Information We Collect


We may collect and process:


  • Name, company details, business address, email, and telephone number

  • Information submitted via contact forms, email, meetings, or telephone conversations

  • Recruitment-related information for job applicants (covered in a separate notice)


Data may be stored within secure email systems, internal databases, and authorised IT platforms.


Why We Process Personal Data


Personal data is processed to:


  • Maintain business relationships and enter into agreements

  • Comply with legal and regulatory obligations

  • Support recruitment, HR administration, and employee records

  • Provide project-relevant staff information to clients

  • Maintain training records required by regulatory standards

  • Respond to legal claims or compliance requirements


Special category data (e.g. health information) is processed only where required by employment law.


Data Sharing


Data may be shared internally where necessary for business operations and may be transferred outside the EEA using appropriate legal safeguards.



Data Security


Pharma Consultants Ltd maintains:


  • Encrypted devices and secure cloud storage

  • Restricted access to personal data

  • Confidentiality obligations for third-party processors

  • Technical and organisational safeguards to prevent misuse or loss


Data Retention


We retain personal data only as long as necessary:


  • Candidate CVs – up to 12 months

  • Employee records – up to 7 years

  • Training records – up to 25 years

  • Client personal data – up to 6 years after contract completion


Your Rights


You may:


  • Request access to your data

  • Correct inaccurate information

  • Request deletion or restriction of processing

  • Object to processing based on legitimate interests


Complaints may be made to the Information Commissioner’s Office (ICO).